Welcome to Customer Care
We provide a range of advice for any issues you may have with your beds and bedding.
If the information provided below does not answer your query, please contact us directly and our Customer Care team will contact you directly.
- Falling out or sinking into the mattress
- Roll together
- Designed to contour to your body shape
- Mattress Smell
- Too Hard
- Too Soft
- Warmth while you sleep
- What to expect from your sleep set
- Photo requirements
- Comfort layer remodelling
- Diagnosing mattress/base issues